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Shipping Information

Deliveries within Australia:

Fees and charges:
Within Australia, delivery is $8.95 or free for purchases over $100*.
*For orders that weigh over 1.5kg heading to NT and rural WA, extra shipping charges may apply. In such instances, we will contact you prior to packing the order.

Who do we use?
Orders are delivered via Australia Post's eParcel service. 

Free standard shipping:
This service is available orders within Australia that are over $100. However, this may exclude certain orders that weigh over 1.5kg to NT and rural WA.

Free standard shipping excludes bulky items, furniture, trampolines and items sent directly from our supplier. Shipping charges or details are listed on the product pages for bulky items.

Non-PO Box Address:
From time to time, we reserve the right to request a non-PO box address in the event that we have to use our courier service instead of Australia Post.

How long do deliveries take?
Deliveries will generally take between 2-5 working days from us to you. However, if you’re in WA or rural areas, please allow up to 10 working days. 

Please note that shipping times may be longer during peak periods such as Christmas and sale time. Thank you for your understanding.

    Click and Collect (Dulwich Hill, Sydney store only):

    Free pick up in store. Once the order is ready for pick up, you will receive an email from our store. Please bring the following when picking up your order:

    • a copy of your order confirmation (email copy is fine)
    • photo id

    If you plan to get a third party to pick up the order, please ensure that they produce a copy of the order confirmation (the actual order). Additionally, we will require them to show a copy of their photo ID. 

    Thank you

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